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Website Terms of Use

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  2. Website Terms of Use

Website Terms of Use

Products and Pricing

Product specifications are subject to change and are provided at the discretion of the manufacturer. While every attempt has been made to accurately portray the product, some variations or mistakes may occur.

For Example:-

If a business advertises an incorrect price by mistake, they are not obliged to sell their product at that price. However, they must withdraw the product from sale until the price is corrected.  If a customer places an order at an incorrect price, the business must inform the customer of their mistake before processing the order and give them the choice to continue with their order at the correct price, or cancel it. Alternatively, the business can choose to honour the discounted price as a sign of good will.  If a price seems unusually low, the customer can prevent any issues by asking the business if the price displayed is correct.

  • The recommended retail prices listed are provided to us by our suppliers, and are shown for information only. (All prices are in AUD and inclusive of GST)
  • These prices may not have been charged by Just Percussion in the past, and will not necessarily be charged in the future.
  • Sometimes prices, product descriptions and the availability of stock can change often; Just Percussion does not warrant the completeness or accuracy of information on the website and will not be responsible for any typographical errors or errors in prices, illustrations, pictures or descriptions. Pictures of products are for illustration only and actual product may differ from the picture shown.  All item descriptions, images, product logos, availability and pricing are subject to change at any time without notice. Products represented on this site maybe from time to time not available and therefore not in stock. It is the responsibility of the customer to ensure that any purchase decisions are based on current information by calling 1300 576 874 or emailing sales@justpercussion.com.au
  • All our products come with a guarantee or warranty from the manufacturer.   In addition, they have guarantees that cannot be excluded under the Australian Consumer Law.  You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.  You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. Full details of your consumer rights may be found at :- www.consumerlaw.gov.au
 

Orders

Your order will be processed quickly and efficiently. Goods will be dispatched immediately after being received in most cases, orders placed on weekends may be processed immediately but goods are only shipped on weekdays as per most of our Freight Company’s standard practice.

Orders will only be shipped within Australia. We do not currently accept Overseas addresses.

We will send you an email from our office when your order is received and another email to let you know you know that your order has been processed and ready to ship.

As we sell the stock off our floor as well as online, the items may become out of stock following the placement of your order. If this occurs, we will contact you immediately and offer an alternative.  Receiving our confirmation email does not legitimise the contract of sale.

When will I receive my order?

Many factors determine how long it takes for an order to be delivered. This includes your location and the shipping option you or Just Percussion choose, but we are committed to shipping your order a quickly as humanly possible!  We can deliver goods in stock to most suburban locations within 1-2 days of processing the order. Sometimes delivery may take a little longer during peak periods or due to other circumstances beyond our control but we will always do everything we can to provide the best possible service.

When shipping to regional and remote locations, to minimize any delay in receiving your order, we will call or email you to ensure that we are using the best possible carrier to get your purchase to you asap.

In the event that goods are delivered and there is no-one home, they may be returned to the courier’s depot and in some instances incur a re-delivery fee.

For any information pertaining to your delivery, please call the shop on 1300 576 874, ask to speak with the Online Sales Team and have your Order Number handy.

 


Disclaimer

In a volatile world of getting the best prices possible, the advertised price, product descriptions and availability can change quickly, Just Percussion does not warrant the accuracy or completeness of information on this website and will not be responsible for any typographical errors or any errors in pictures, descriptions and illustrations. Pictures of products are for illustration only and actual product may differ for the picture shown.

Products represented on this site may be temporarily out of stock even though the availability may show one. All item descriptions, images, product logos, availability and pricing are subject to change at any time without notice. To avoid disappointment it is the responsibility of the customer to ensure that any purchase decisions are based on current information by contacting Just Percussion by Phone on 1300 576 874 or by emailing the Online Sales Team.

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Copyright © 2025 Just Percussion Pty Ltd.
ABN: 15198237926

Terms & Conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Just Percussion Pty Ltd’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Just Percussion Pty Ltd’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 34 Campbell Street, Bowen Hills. Our ABN is 15198237926. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.

Privacy Policy

This privacy policy sets out how Just Percussion uses and protects any information that you give Just Percussion when you use this website. Just Percussion is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Just Percussion may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We may collect the following information:

  • name
  • contact information including email address, postal and billing addresses and phone number
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. Please see our extensive list off cookie below.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing the Online Sales Team.
  • We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please email the Online Sales Team.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.